Coaching is increasingly valued as a process which increases productivity, improves communications, increases employee commitment and loyalty, and reduces levels of stress within organizations. Other benefits include higher retention, improved teamwork, improved relationships with peers, improved job satisfaction and reduced conflict. Coaching may be utilized to improve skill deficits, to achieve higher levels of competency, to help new hires function more effectively within organizations, or to help prepare individuals for promotion.
Here are our core coaching beliefs and principles:
An open, empathic and trusting relationship is the core of successful coaching.
Coaching helps align the individual's goals and commitments with those of the organization.
Coaching is a collaborative process that emphasizes empowerment, strengths and achievements to improve performance.
The employee's commitment to change and acceptance of personal responsibility is key to success.
Emotional and social intelligence are key competencies for managers and executives.
Coaching challenges the individual to examine his or her beliefs, assumptions or behaviors, and effect changes accordingly.
Coaching is supported by third-party feedback and personal assessment instruments (e.g., 360-degree performance appraisals) to provide a better understanding of an individual's strengths and developmental needs.