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Workshops
We provide informative workshops on a variety of topics. These workshops and seminars are offered in a variety of formats, and may include full-day, half-day, or shorter formats. Please contact us for details on how we can best meet your needs.
Here are some of our Workshop overviews:
- Assertiveness Skills
Assertiveness is an integral part of effective communication. This workshop will help you distinguish among assertive, aggressive and passive behaviors. You will learn how to stand up for yourself and your rights, needs and opinions while respecting the rights, needs and opinions of others. You will learn to express yourself more effectively in meetings, and interacting with subordinates, superiors, and customers. You will practice giving effective feedback as well as managing your own defensiveness when receiving feedback from others. This interactive workshop will provide you with opportunities to practice your skills and develop confidence in dealing with difficult situations and individuals.
- Conflict Management
We often feel most challenged in our professional and personal lives when we have to deal with conflict. Conflict in the workplace can lead to decreased productivity, ineffective decision-making, and lowered morale. Improving your ability to handle conflict effectively can lead to increased opportunities for promotion and advancement in your career. This workshop will help you understand the dynamics of conflict, analyze your own conflict management style, and learn a collaborative, constructive approach in managing conflict. You will learn skills for managing your emotions, communicating effectively, and taking steps in resolving conflict and achieving a win-win resolution.
- Coping With Change
Change has become the norm in the workplace today, forcing individuals to adapt on an ongoing basis. Increased competition, global trade, and changes in technology require organizations to adapt and change to deal with challenges. If handled well by organizations and individuals, change may be stimulating and exciting. However, it can also feel stressful and threatening. Workers often have difficulty adapting and resist change. This workshop will help you identify and develop internal and external resources for coping with change, reducing stress, and contributing to your personal growth and career development.
- Valuing Diversity in the Workplace
The Canadian workforce of the 21st century is much more diverse than it was fifty years ago. This trend will continue and accelerate as organizations increasingly find themselves competing for talent, and labour shortages become more common. Organizations cannot afford to overlook opportunities to hire and promote skilled individuals, whether these be women in non-traditional careers, immigrants, foreign workers, older workers, or people with disabilities. This presents both challenges and opportunities. In this workshop, you will gain an understanding of the strategic importance of diversity and why it is becoming more important every day. You will learn how to overcome barriers to valuing diversity, how to contribute to a more inclusive workplace, and how to and how to develop successful relationships with diverse others.
- Life-Work Balance
Despite the bold predictions of futurists thirty years ago, technology has not shortened our work week - in fact, people are working longer hours than ever. We do more and have more than ever before. Yet, the quality of life for many individuals has suffered as they find themselves increasingly challenged to have fulfilling personal and family lives. Organizations benefit from supporting their employees' wellness, of which life-work balance plays an important part. Reduced absenteeism, increased productivity, reduced health-care costs, and employee retention are just a few of the benefits. This workshop will provide you with an opportunity to assess your values and priorities, identify what you can and cannot control, and determine what steps you can take to achieve greater balance and improve the quality of your life.
- Workplace Harassment
Employers today are increasingly sensitive to inappropriate behaviors in the workplace. Harassment charges can result in serious consequences for both the accuser and accused, and sometimes for other workers and the employer as well. Harassment may be the result of malicious intent or lack of understanding. This workshop will help you understand what constitutes harassment, its effects, and responsibilities of workers and employers to address harassment in all its forms.
- Team Building
More and more, organizations emphasize the importance of teamwork in the workplace today. Effective teamwork can lead to increased productivity and creativity; however, many teams struggle because of ineffective communication, different personal styles, and overt or covert conflict. In this workshop, you will learn about typical barriers to effective teamwork and how to overcome them. You will utilize the Myers-Briggs Type Inventory to find out more about yourself and your team members, learn about your own strengths and potential areas of conflict and how to be a more effective and productive team member.
- Stress Management
Stress can have profound effects on our psychological, emotional and physical well-being. The mantra of the times seems to be "do more with less." The challenges are compounded as we strive to balance our work lives with our personal lives. Stress can lead to depression, fatigue, lack of concentration, sleep problems and other health issues. Relationships can be affected at work and at home. This workshop will help you understand stress and its effects and develop strategies for self-care. Stress will be analyzed within a problem-solving framework, helping you apply strategies to reduce stress for your particular situation.
- Cross-Cultural Communication
We live in a multicultural society where our neighbors and coworkers come from all parts of the globe. Differences in values, customs, and language may lead to misunderstandings and difficulties in communication, increased frustration and reduced tolerance of others. This workshop will provide you with tools to build bridges to better understanding, both linguistically and culturally. You will learn to listen and express yourself with people who have difficulty communicating in English, and recognize the non-verbal and cultural values that are imbedded in the messages.
We can also mix & match these to create a customized training program. Please call us book a workshop.
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